DES partners with government agencies, banks, and enterprises across Ethiopia to modernize core systems, deploy payment acceptance, and train the people who run them.
"Designed locally. Supported locally."
Local infrastructure, connectivity, and language realities aren't edge cases to us; they're the starting point of every system we design.
Custom core systems for revenue, land, civil registry, and case management, built to run reliably on local infrastructure.
Connecting legacy platforms, payment rails, and government registries into a single working data pipeline.
Hybrid and local architectures designed around Ethiopia's connectivity and data residency requirements.
Dashboards and reporting pipelines that turn everyday operational data into decisions leadership can act on.
Risk assessment, hardening, and incident response for institutions holding sensitive citizen and financial data.
Digital service portals and workflow digitization that cut counter visits and processing time for citizens.
Government agencies, banks, and enterprises where a failed system is a public problem, not an internal one.
Revenue, land, civil registry, case management, and citizen service portals.
Core systems, payment rails, and NBE-aligned controls.
Records, reporting, and facility-level operational systems.
Digital skills programmes and institutional systems.
Data collection, registries, and field reporting pipelines.
Integration, analytics, and security for private-sector operators.
We supply, deploy, and support POS hardware and acceptance platforms for Ethiopian banks, microfinance institutions, and payment operators. Hardware is manufactured by NEW POS Technology and reaches Ethiopia through our partnership with Infinite Icon Technology; what DES adds is everything between the factory and a working estate.
Android smart POS from a 165g pocket device to a 6.7-inch flagship, Linux and RTOS keypad terminals, LAN and PINPAD variants, plus sound boxes and Android cash registers.
NewStore application marketplace with TMS, remote key injection, and NewViewer diagnostics, alongside SoftPOS tap-to-pay, Cloud MIS, and aggregation acquiring.
PCI PTS 6.x across the range and 7.x on the NEW9228, EMV Level 1 and 2 with contactless, and the international scheme kernels needed alongside domestic acceptance.
Embedded payment modules in two cutout sizes for kiosks, vending, parking, transit, fuel, and EV charging.
Specification, import and customs, key injection, and merchant handover are run as one sequence against an agreed rollout plan.
Acceptance profile, terminal mix, certification requirements, and connectivity per merchant segment.
Procurement, import, firmware and parameter loading, remote key injection, and asset tagging before dispatch.
Site installation, merchant onboarding, acceptance testing, and handover, run in waves.
TMS monitoring, remote support, spares pool, firmware cycles, and refresher training.
Specifications and certifications are as published by the manufacturer and are subject to change; current certificate numbers and expiry dates are confirmed in writing at the point of order, together with the evidence pack required for NBE submission.
Most systems that struggle in Ethiopia were not built badly — they were built somewhere else, for somewhere else.
Every deployment we deliver comes with a training track. Technology only transforms an organization when the people inside it can own it, which is why no two curricula we run are identical.
Cohorts are typically 8 to 16 delegates. Larger populations run in waves so the institution keeps operating while its people are trained, and materials and delivery are bilingual as standard.
Every track is re-scoped against your cohort, their starting level, and your schedule before delivery, and the content is rewritten for the sector in the room.
Equipping the people who keep servers, networks, and core systems running day to day, from backup discipline to fault diagnosis.
Turning the operational data an institution already collects into decisions leadership can act on, and indicators that survive scrutiny.
Practical security behaviour for institutions holding sensitive citizen and financial data, aligned to INSA guidance and NBE expectations.
Building leadership that can sponsor, govern, and defend an AI and digital transformation programme — including what AI can and cannot do, and how to judge a vendor's claims about it.
Getting staff confident on the systems we have deployed, built against your live configuration and delivered before handover, not after.
When the requirement does not match a standard track, we build the programme from scratch against your systems, policies, and regulatory obligations.
Most institutions do not buy a single course. These are the combinations that come up most often, and the order we recommend running them in.
Pathways are indicative. Final sequencing is agreed after the needs conversation in stage one.
Waves are planned around your service hours so counters and branches stay open, and remote sessions are designed for intermittent connectivity with offline materials issued in advance.
Delivered at your premises or a venue in Addis Ababa, with equipment and materials provided.
Live instructor-led sessions in shorter blocks, suited to regional offices and branch networks.
Mixed cohorts, plus hosted delegation and study-visit programmes with our partner.
Moments from delivery, briefings, and delegation sessions run with our partner Infinite Icon Technology.
Photography is from live delivery and delegation programmes. Publication consent is confirmed before any image showing a client or delegation is used.
Training is easy to buy and hard to evidence. Every programme closes with a documented pack you can put in front of an auditor, a ministry, or a board.
The agreed statement of skill gaps and learning objectives the programme was built against.
Delegate workbooks and reference guides in Amharic and English, yours to keep and reuse.
Per-cohort register suitable for HR, audit, and donor reporting files.
Baseline and post-delivery measures showing capability change per delegate and per cohort.
Individual delegate certificates issued on successful completion.
Delegate feedback, trainer observations, and a recommendation for the next cycle.
We do not run a fixed curriculum. Each engagement starts with a conversation about your team's skill gaps, schedule, and goals, and we design the training around that, not the other way around. Ownership and reuse rights for commissioned materials are agreed in writing at contract.
Our global partner, Infinite Icon Technology L.L.C, holds ISO 9001:2015 certification for its quality management system. Joint programmes are scoped, designed, delivered, and reviewed under that system, which is why our method is documented and repeatable rather than dependent on which trainer turns up.
Service Provider of Data Management & Cyber Security Services, IT Infrastructure, Cloud Service & Datacenters Providers, Information Technology Network Services Datacenter Colocation Services.
Data Classification & Analysis Services, Computer Systems & Communication Equipment Software Design, Internet Content Provider, Education & Training Computer Software, Social Media Applications Development & Management, Marketing Services Via Social Media, Portal, Electronic Chips Programming and Web-Design.
The certificate is held by Infinite Icon Technology L.L.C. DES PLC does not itself hold ISO 9001 certification at this date.
Certificate No. VSQC099-421263839 · IAF / EA-NACE 33-62.02 / 62.09 / 63.11
ISO 9001 is a system standard, not a training accolade. These are the specific controls the certified system puts around a joint programme.
Every programme starts from a recorded needs analysis and agreed learning objectives, signed off before design begins.
Course materials are version-controlled and reviewed, so two cohorts six months apart receive equivalent content.
Instructor qualification and subject currency are recorded and reviewed rather than assumed.
Delegate evaluation and outcome data are collected every cohort and fed into the next revision.
When something falls short there is a defined corrective process with an owner and a closure date.
Programme performance is reviewed at management level on a fixed cycle, with actions tracked.
The sequence matters: we assess in the building, build against real constraints, and stay on afterwards rather than handing over and leaving.
Map current systems, workflows, and constraints onsite, with the people who use them daily.
Architect a solution fit for your infrastructure, your users, and your regulatory obligations.
Develop and integrate, with regular local checkpoints rather than a single distant delivery date.
Equip staff to operate and maintain the system confidently before it becomes their responsibility.
Stay on with local maintenance and continuous improvement as the institution changes.
Digital Enterprise Solutions PLC was founded on a simple premise: institutions across Ethiopia deserve technology partners who understand the country's regulatory, linguistic, and infrastructural reality as well as they understand the code.
Headquartered in Addis Ababa, our engineers, trainers, and analysts work directly with public and private organizations across the country, not through intermediaries and not from abroad.
Through our partnership with Infinite Icon Technology in Dubai, we bring international engineering standards and technology access to every local engagement — while the delivery, the engineers, and the accountability stay in Ethiopia.
Engineers, trainers, and analysts based in Addis Ababa. Amharic and English delivery. Regulatory fluency with NBE, INSA, and public procurement. Onsite support with no offshore ticket queue.
International engineering standards, access to enterprise technology and payment hardware, and the methods used on regional programmes across the UAE and Africa.
A single Ethiopian counterparty, contracting locally and supported locally, with the technology depth of a regional group behind the engagement.
The full company profile, corporate training catalogue, and POS hardware and software catalogue, ready to share with your team or attach to a procurement file.
Who we are, the market we operate in, our six practice areas, the partnership behind us, and how an engagement runs from assessment to handover.
Six training tracks in full, the role pathways, the certified quality system behind delivery, and what a programme leaves you holding at the end.
Twenty-two devices and seven platforms with full specifications, certification detail, and the deployment and support model for Ethiopia.
Our full business catalogue is being finalised. Ask us for a copy and we will send it through with a scoped proposal.